Having issues watching EGHN? See if the following can help you:
I get a lot of buffering when watching the feed. What can I do to keep this from happening?
EGHN in HD requires high speed Internet (generally that means not DSL). We recommend that you have at least 5 Mbps of bandwidth for download capacity. Don't know how much speed you have? Run a speed test. If your "Download" speed is less than 3.0 Mbps, then expect to have buffering issues.
If you're watching from a mobile device NOT connected to WiFi, you will need a very reliable high speed LTE connection.
I can't see the feed player.
EGHN supports a wide variety of platforms and browsers includiing both Mac and PC, iOS, Android, and many others. If you are having issues seeing the player, contact us at firstname.lastname@example.org.
The player says "error loading stream: ID not found on server."
This error message means that there is currently no live broadcast. If this is occuring during a Generals home game, we may be experiencing technical issues. Take a look at the Twitter feed to the right for the latest info.